Return/Refund/Cancellation Policy

Should you receive defective product from ProperUK.com, please Contact Us to aquire a return authorization number and shipping instructions. You will have the option to exchange the product, or get a full refund credit toward a future purchase. ProperUK.com will accept returns within 10 business days of receipt.

Delivery Policy

All in-stock items are shipped within 3 business days. If you should pre-order an item, or order something that is not in stock, it will be shippped within 3 business days of availability, via Royal Mail in the United Kingdom. Contact Us with any questions about your order.